Living room toast with Schramsberg Brut Rosé
Living room toast with Schramsberg Brut Rosé

What is your refund policy?

Schramsberg and Davies Vineyards stands behind every bottle we sell directly to customers. If you purchased a bottle directly from either Schramsberg or Davies Vineyards, and find that the wine is damaged or flawed, please contact the tasting rooms at (707) 942-2419, 707-709-4252 or for return instructions.

Why won’t the password that you sent to me work?

Be sure you are entering the latest password emailed to you. If you have requested it more than once only the most recent one will work. Passwords are case sensitive and include both numbers and letters. Make sure your Caps Lock is turned off. Be sure you are entering the correct numbers and letters (e.g. “0” is zero, “l” is the lowercase letter L, etc.)

May I bring children?

All visitors must be 21 years of age. We are unable to accommodate children or babies.

What if I am having trouble reaching someone over the phone?

Please note that we receive a very large number of calls and e-mails throughout the day. We are committed to addressing the needs and questions of each guest thoroughly, and so we sometimes find ourselves on lengthy calls. If you called the winery and were unable to reach one of our staff members, please leave a voicemail so that we can reply within 24 hours, or email us at

What information do I need to have ready upon booking?

For all reservations, please have the following information ready:

  • First and last name of primary guest
  • E-mail address where we may send confirmation
  • Cell phone number where we may reach the guest on the day of the tour
  • Credit card number and expiration date
  • We also love to know where you are from and if you are celebrating a special occasion

How do I schedule a private tour?

Private tour/tasting appointments are available on a limited basis for parties of up to 12 guests, Sunday through Thursday first thing in the morning. Parties of seven or more are considered “large parties” and must contact the winery directly to book a private tour and tasting. Please note that large parties may not join a public tour.

In order to reach a reservationist for this kind of reservation, please contact us by e-mail or phone at, or (707) 942-2414. It is not possible to book a private appointment via our website.

Due to the heavy volume of requests that we receive, please allow our staff at least 24 hours to reply. Additionally, please be advised that we are available to handle these requests Monday-Friday.

How can I book a public tour and tasting?

Parties of six or fewer may book an appointment for a public tour and tasting experience.

*Note* If your party is larger than six, please see, “How do I schedule a private tour?”

Public tour/tasting appointments are one hour and fifteen minutes long, and are available seven days per week for $65 per person. The first tour begins at 9:30AM, and the last tour begins at 2:30PM. Reservations are available online at our Visit page, or over the phone at (707) 942-4558. If you leave a voicemail, we will return your call within 24 hours.

May I drop-in for a tasting?

Unfortunately, due to the restrictions in our use permit, we are unable to offer a tasting-only experience. Tastings must take place in conjunction with a tour, by appointment only.